No matter how you slice it, getting up-to-date information to several different fieldwork teams - spread across dozens of active sites in a portfolio of dozens or hundreds - is a big job. Then compiling the incoming data into a something readable and providing updates to a bunch of clients all wanting a different reporting format… it’s a huge undertaking. The whole process can be exhausting, not to mention a drain on resources. So why don't companies use software tools to speed up or even automate some of these processes?

Are you still doing things the way you did ten years ago? Probably not. But obsolescence has a way of seeming to occur overnight, even in systems that have been tried-and-true for years or decades. It’s not always as obvious as finding the computer you just bought no longer has a floppy drive. For professional service providers, the need to differentiate causes constant evolution, but knowing when to change and how isn’t easy.